Returns & Exchanges
At Plantes Pour Tous, we want your home to flourish with the perfect greenery. If your new plant or home accessory doesn't quite fit your space, we offer a 14-day return window for all non-perishable items and a 48-hour health guarantee on live plants.
Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return and receive a return authorization number.
Pack Your Items
Carefully place the items in their original packaging, ensuring that live plants are secured to prevent damage and that all decorative pots are cushioned.
Ship to Our Nursery
Affix the prepaid shipping label provided in your portal and drop off the package at any authorized carrier location within 5 business days.
Receive Your Refund
Once our horticultural team inspects the returned items to ensure they are in good health, a refund will be processed to your original payment method within 7-10 days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing